Do you have a career worthy wardrobe?

Posted on: March 24th, 2015 by Arden Clise   No Comments

In January, I wrote about the 12 actions you could take to be a better person in 2015. Each month had a different focus. March’s focus is to spruce up your wardrobe. As Mark Twain wisely said, “Clothes make the (wo)man.” Indeed they do. In the workplace people who are dressed professionally gain more respect…

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Arden Clise

Arden Clise, President of Clise Etiquette, is a business etiquette consultant and columnist for the Puget Sound Business Journal. She specializes in business etiquette, customer service, social media etiquette, communication styles and executive presence consulting and coaching. Learn more about Clise Etiquette at www.cliseetiquette.com, or read more from Arden at www.cliseetiquette.com/blog/.

What a crumpled name tag backing has to do with customer service

Posted on: March 10th, 2015 by Arden Clise   No Comments

I peeled off my name tag and crumpled up the backing. Riley noticed the paper in my hand and asked if she could throw it away.  Such a small thing, but her attention to the detail left an impression on me. Good customer service is all about the small details and anticipating needs. Riley Matson,…

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Arden Clise

Arden Clise, President of Clise Etiquette, is a business etiquette consultant and columnist for the Puget Sound Business Journal. She specializes in business etiquette, customer service, social media etiquette, communication styles and executive presence consulting and coaching. Learn more about Clise Etiquette at www.cliseetiquette.com, or read more from Arden at www.cliseetiquette.com/blog/.

Chip Card Best Practices

Posted on: February 24th, 2015 by Le Ann Langston   2 Comments

Verity is committed to your safety and security.  It is a regular occurrence to turn the news on and see information about companies information being breached. Unfortunately, that seems to be a sign of the times. As someone who works with credit and debit cards I am expecting fraud attempts to increase this year.  Why…

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